From Anywhere In the UK or Ireland
iPhix Tech NI is delighted to be offering a postal repair service for customers across the UK and Ireland. We have been offering the highest standard of repair and customer service. We have repaired phones, tablets, laptops/PCS and consoles in Belfast and Lisburn for many years now with numerous customers coming from all across Northern Ireland. Now you don’t need to travel further than your local post office to get our trusted device repair service.
Your devices deserve the best possible treatment and for the cost of postage, you can now receive the iPhix Tech NI repair treatment for your devices.
Our postal service customers will receive the same industry-leading warranties as our in-store customers and you won’t miss out on the customer service standards as you will have contact with our dedicated online postal customer service team, who will be on hand to deal with any of you postal repair questions at any stage.
From Anywhere In the UK or Ireland
iPhix Tech NI is delighted to be offering a full postal repair service for customers all across the UK and Ireland. We have been offering the highest standard of repair and customer service for phones, tablets, laptops/PCS and consoles for the local communities in Belfast and Lisburn for many years now with numerous customers coming from all across Northern Ireland, but now you don’t need to travel further than your local post office to get our trusted device repair service.
Your devices deserve the best possible treatment and for the cost of postage, you can now receive the iPhix Tech NI repair treatment for your devices.
Our postal service customers will receive the same industry-leading warranties as our in-store customers and you won’t miss out on the customer service standards as you will have contact with our dedicated online postal customer service team, who will be on hand to deal with any of you postal repair questions at any stage.
Postal Repair Services Work For You
BOOK A POSTAL REPAIR
To start your postal repair process with iPhix Tech NI, you should make initial contact with us either via email or phone. Our Postal repair customer service team will recommend to you if your device is something that we can repair and if so follow up with details on how to proceed. We do advise that any devices posted will be at your cost and should be sent as a tracked package for your peace of mind. We are delighted to advise that this service will be opened in both our Belfast and Lisburn stores at this stage and the choice is completely in your hands. It is our advice that you send your device in secure packaging. Ask your local postal service for postal insurance options.
Belfast postal repairs sent to: 89 Castle St, Belfast BT1 1GJ
Lisburn to 68 Bow St, Lisburn BT28 1BN.
THE POSTAL REPAIR PROCESS
Once your device has been received at one of our stores, a member of our team will be in touch to confirm receipt of your device. Following your device's arrival at one of our stores we will do a full diagnosis and give you an accurate quote and time frame for repair for your approval. When approval is given, payment including the cost of return postage will be taken via bank transfer. When we can confirm receipt of payment your device repair service will commence and we will be happy to communicate during any stage of the repair process on the status of your repair.
RETURNING YOUR DEVICE
Following the successful completion of your repair, one of our postal repair customer service team will be in touch to arrange return postage to the address you provide. Your device will be sent back in a tracked post at a cost to be covered by the customer. Our team will provide you with a tracking code for your device from the moment it has been provided to us. Should your device fall under the 'No fix, No fee' category, postage will still be the customer's liability to ensure a sustainable service. Our Postal repair service team will be happy to communicate with you during the return stage of your postal repair to ensure the highest customer service standards.
From Anywhere In the UK or Ireland
At iPhix Tech NI we provide postal device repair services to meet your individual needs. We promise to provide our postal repair service with customer service excellence and the highest level of device repair satisfaction. We currently provide Northern Ireland’s Premier device repair services including laptop and PC repair, and company phone & iPad repair to many individuals and companies all across the island of Ireland.
With over 300,000 successful device repairs including corporate and independent repair, iPhix Tech NI is Northern Ireland’s Premier Corporate and individual Repair Specialist. We repair all Smartphones, Tablets, PCs/Apple Macs, Laptops/MacBooks and many other devices.
Why not post your repair to us and get the iPhix Tech NI treatment from anywhere?
From Anywhere In the UK or Ireland
At iPhix Tech NI we provide postal device repair services to meet your individual needs. We promise to provide our postal repair service with customer service excellence and the highest level of device repair satisfaction. We currently provide Northern Ireland’s Premier device repair services including laptop and PC repair, and company phone & iPad repair to many individuals and companies all across the island of Ireland.
With over 300,000 successful device repairs including corporate and independent repair, iPhix Tech NI is Northern Ireland’s Premier Corporate and individual Repair Specialist. We repair all Smartphones, Tablets, PCs/Apple Macs, Laptops/MacBooks and many other devices.
Why not post your repair to us and get the iPhix Tech NI treatment from anywhere?
FAQs
You can mail your device to us by simply packaging the device securely to one of the following addresses: 89 Castle St, Belfast BT1 1GJ or 68 Bow St, Lisburn BT28 1BN. Be sure to include a brief description of the issue and your contact details so that we can promptly get in touch as soon as your device arrives with us. We recommend using tracked or insured shipping options to ensure your device is safely delivered to us. Remember most postal services will also offer a door collection service for your convenience.
The length of time that your repair will take depends on several factors. The type of device, nature of the issue and the availability of the parts will all play a part in the time frame of the repair. Upon first contact you will be given as much information on the time frame as is possible at that stage. Further information will be detailed as the repair progresses.
The customer is responsible for the postage cost both for sending the device to us and for return postage when the repair is complete. Sending the device will be the sole responsibility of the customer to arrange and pay for. Returning the device will be arranged by iPhix Tech NI, however the cost still is covered by the customer. Payment for this will be taken upon completion of the repair.
Our postal service is designed to handle a wide variety of devices, however their are some restrictions in place to ensure the safety of your device and all personnel involved. Batteries must be safely stored inside the device and not shipped externally from the device. Our postal service can broadly handle any smart device, for clarity please feel free to contact us on 02895 6222 65 or email marketing@iphixni.com
To ensure your item reaches us safely we recommend using bubble wrap and packing out the box you use. You should ensure your device is properly secured and clearly labeled with the correct address from 89 Castle St, Belfast BT1 1GJ or 68 Bow St, Lisburn BT28 1BN. It is advised that you clearly display the return address on the package, to ensure that should your device be lost in transit or delivery cannot be made, it will be returned to you.
We do not directly offer insurance on postal, however as the postage is arrange by the customer you will have the option to purchase insurance for an extra cost at the point of sale for your postage. For return postage, we can quote you for insurance on postal returns, generally this is at the same cost as it would be to purchase insurance when sending the device, iPhix Tech NI do not make any profit from this service.
The customer will cover the cost of sending the device with their courier. Following arrival of the device and repair completion, return postage will be added and paid for at the same time as the repair. The customer will be responsible for the cost of postage, regardless of the success of the repair.